Accidents happen, and when they do you can rest assured that Nissan’s EV Roadside Assistance will get you back on the road in no time. All Nissan Electric Vehicles sold and distributed in EV countries are covered by Nissan EV Pan-European Roadside Assistance. This is provided for the duration of your vehicle’s basic warranty period – i.e. three years except E-NV200 which benefits for five years.
You’ll also benefit from one of our You+Nissan CARE pledges every time you service your car at Greenhous Nissan. This means you can continue to enjoy one year Nissan EV Roadside Assistance, which also covers you in Europe, completely free of charge.
WHAT YOUR COVER INCLUDES
Whatever happens, Nissan EV Pan-European Roadside Assistance services will help you stay mobile with minimum inconvenience. And your Electric Vehicle will be covered regardless of who is driving – just as long as they have your permission and a valid driving licence.
If your vehicle is immobilised or unavailable due to a mechanical or self-induced breakdown or an accident, the driver and the passengers are entitled to one of the following additional benefits if the Electric Vehicle cannot be repaired on the same day:
AVAILABLE IN THE FOLLOWING COUNTRIES
Austria, Belgium, Denmark, Finland, France (excluding DOM TOM ), Germany, Greece, Ireland, Italy, Luxembourg, Monaco, the Netherlands, Norway, Portugal, Spain (excluding Ceuta and Melilla), Sweden, Switzerland and the United Kingdom (excluding Guernsey and Jersey).*
Thank you for your enquiry, we will contact you using the details provided as soon as possible!
Terms and conditions
(i) *For countries not listed above the Towing warranty applies – should your vehicle become inoperative due to a warrantable or non-warrantable defect in a country not covered by the Nissan.
(ii) During the warranty period, the number of Roadside Assistance services resulting from no or low EV battery charge depends on a fair usage of the vehicle. Fair Usage Clause:
• In the case of repeated non-starts with plausible causes Roadside Assistance service will be provided.
• In the case of non-starts (by same driver) without plausible causes no Roadside Assistance will be provided.
• Nissan Assistance will be able to make a fair judgment based on best practice experience.
Benefits and Services are provided by Nissan Assistance. Nissan Assistance is committed to the fair treatment of all customers and may monitor or record telephone calls for quality assurance purposes. Nissan Assistance is authorised and regulated by the Financial Conduct Authority (FCA). FCA Register number 439069. Nissan Assistance UK Limited (registration 2638890) 106 - 118 Station Road, Redhill Surrey RH1 1PR.